Our Promise to You

At PB Group, we believe in being open and honest about our compliance policies and how we handle all data. That’s why we are dedicated to sharing clear information about our policies, operational practices, and the technologies we use to safeguard data.

Privacy Policy

At PB Group, we respect and protect the privacy of our customers and website users. We are committed to complying with data protection laws and ensuring that personal data is collected, used, and protected appropriately.

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Terms and Conditions

Welcome to PB Group. By accessing and using our services or purchasing products, you agree to comply with our terms and conditions. Please read the following carefully:

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Returns and Refunds Policy

At PB Group, we strive to provide our customers with the highest quality products and services. However, we understand that sometimes, for various reasons, customers may need to return items purchased from us. In such cases, we have a Returns and Refunds Policy in place to ensure that the process is simple and fair for everyone involved.

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Health and Safety Policy

PB Packaging Group Ltd aim to:

  • Provide and maintain a safe and healthy environment
  • Establish and maintain safe working procedures amongst staff and all visitors to the site
  • Have robust procedures in place in case of emergencies
  • Ensure that the premises and equipment are maintained safely, and are regularly inspected
  • Prevent workplace injuries
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Environmental Policy

At PB Group, we are committed to minimising our environmental impact and promoting sustainability in our business operations. Our company recognizes the importance of environmental protection and will continually strive to improve our sustainability practices. To achieve this, we have implemented the following practices:

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Anti-Discrimination Policy

PB Group is committed to providing a work environment that is free from discrimination, harassment, and retaliation. We value diversity and strive to create an inclusive workplace where all employees and customers are treated with respect and dignity.

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Code of Conduct

At PB Group, we strive to maintain the highest level of ethical and professional behaviour in all of our operations. As a company, we hold ourselves to the highest standards of integrity, honesty, and accountability. This code of conduct outlines our expectations for all employees and company representatives, including our ethical standards and responsibilities.

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Accessibility Policy

At PB Group, we are committed to providing accessible products and services to all of our customers, including those with disabilities. We strive to remove any barriers that may prevent customers from accessing our products and services.

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Financial Policies:

Budgeting: PB Group will prepare an annual budget to forecast its expected revenues and expenses for the upcoming year. The budget will be based on historical data and projected market conditions.

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Anti-Slavery Policy

PB Group is committed to preventing slavery and human trafficking in all aspects of our business activities and supply chain. We acknowledge that modern slavery is a serious issue and it is our responsibility to ensure that it is not present in any form in our business operations.

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Anti-Corruption & Bribery

PB Group is committed to conducting business ethically and responsibly, free from corruption and bribery. The purpose of this policy is to outline PB Group’s approach to preventing and detecting bribery and corruption and to provide guidance to all employees, agents, and third-party suppliers who work on behalf of the company.

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Quality Control Policy

At PB Group, we understand the importance of quality control to ensure that our products meet our customers’ expectations and regulatory requirements. We have established the following policy to guide our quality control practices:

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